Customer Service

We are excited to hear from you and assist in any way we can! If you have any questions, please contact us. All inquiries and feedback are always welcome.

info@umarhea.com

Privacy Policy and Security

This privacy notice explains the privacy practices of umarhea.com. This privacy notice applies only to information collected by this website. It will inform you about:

What personally identifiable information is collected through this website, how it is used, and with whom it may be shared.

What choices do you have regarding the use of your data?

Security procedures in place to protect the misuse of your information.

How can you correct inaccuracies in your information?

Collection, Use, and Sharing of Information

We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily provide to us via email or other direct contact. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third parties outside our organization, except as necessary to fulfill your request, such as to complete an order.

Unless you request otherwise, we may contact you via email in the future to inform you of special offers, new products or services, or changes to this privacy policy.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help improve access to our site and identify repeat visitors. For example, when we use a cookie to recognize you, you won’t have to log in multiple times, saving you time on our site. Cookies may also enable us to track and target the interests of our users to enhance their experience on our site. The use of cookies is not linked to any personally identifiable information on our site. Some of our partners (e.g., advertisers) may use cookies on our site. However, we have no access to or control over these cookies.

Registration

To use this website, users must first complete the registration form. During registration, the user must provide certain information (such as name and email address). This information is used to contact you regarding the products/services you have shown interest in on our site. You may also provide demographic information (such as gender or age) if you wish, but this is not required.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be cautious when they leave our site and to read the privacy notices of any site that collects personally identifiable information.

Surveys and Contests

From time to time, our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and disclose the requested information. The information requested may include contact information (such as name and delivery address) and demographic information (such as postal code and age range). Contact information will be used to notify winners and award prizes. Survey information will be used to monitor and improve the use and satisfaction of this site.

Access to and Control of Your Information

You may choose to opt-out of future communications from us at any time. You can do the following by contacting us via the email address or phone number provided on our website:

  • See what data we have about you.
  • Change or correct the data we have about you.
  • Request that we delete the data we have about you.
  • Express concerns about how we use your data.

Security

We take precautions to protect your information. When you submit sensitive information through the website, your information is protected both online and offline.

We do not collect sensitive information (such as credit card details), as this information is encrypted and securely transmitted directly to the payment processor. You can verify this by checking for a lock icon in the address bar and “https” at the beginning of the web page address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. Computers/servers storing personally identifiable information are kept in a secure environment.

Changes to This Notice

This website will update this Privacy Notice from time to time to reflect company and customer feedback. If there are any significant changes to this Notice or how umarhea.com uses your personal information, umarhea.com will prominently post these changes before implementing them. We encourage you to regularly review this Notice to stay informed about how we are protecting your information.